FINAL SALE/COMPANY DISCLAIMER:

Due to Covid-19 and sanitary reasons all Items are considered to be non-returnable and considered final sale. items will not be approved for returns or exchanges. Please choose carefully as no returns, credits or exchanges will be provided.

If a customer returned a final sale item the goods will be returned to the customer.

I HAVEE RECEIVED A DAMAGED ITEM. WHAT DO I DO?

In the rare event that the item you received is not in pristine condition [we’re truly sorry!] Please contact our team with a photo of the damage before sending the product back. Our team will gladly assist you with reshipping the item out to you in a timely manner.

Contact us: Sales@imperialrose.ca

Please Note: IMPERIAL ROSE COLLECTION will not be held liable for any damage which has been caused to your garments by a third-party dry-cleaning company. We don’t offer any price adjustments under any circumstances. To help you stay abreast of new and upcoming sales, please follow our social media channels for exclusive discounts and stock drops.